Job Title: Area Custodial Manager 

Job Type: Full-time 

Reports to: Assistant Operations Manager 

Location: On-site  

Shift: Varies, dependent upon building assignments 

Status: Non-Exempt 

Division: Facilities Management 

Area Custodial Manager, Full-Time 

Company Overview: 

At Quality Janitorial Group, we are committed to enhancing the skills and potential of every employee to ensure that they feel valued while completing their work. We seek to accomplish goals and meet client needs by providing superior cleaning services in every building we enter. This role embodies these ideals, and offers employees a chance to grow, lead, and make an impact on their team and those around them by utilizing their skillset and abilities. We are excited to celebrate our 35th year of business and take pride in being a local, family-owned business. 

Role Overview: 

The individual in this role will inspect client facilities to ensure they meet company standards, foster relationships between the client and the company, easily engage with our employees and provide coaching to them as needed and offer general assistance and support to the company as required.  

The schedule for this position requires flexibility, with on-call duties. The individual in this role will generally work Monday through Friday, second shift. This is an on-site managerial role that oversees multiple locations. 

Key Responsibilities 

• Manage and oversee employees on-site at assigned facilities.

• Perform on-site inspections of assigned facilities, ensuring cleanliness standards are met at each location and are aligned with client needs and safety guidelines. 

• Effectively communicate compliments and complaints from clients to employees and office personnel to maintain and improve work processes and procedures. 

• Cultivate strong relationships with our clients in assigned facilities to ensure we are meeting their standards.

• Enhance employee skillsets and provide support in areas where needed. 

• Maintain employee performance management according to company procedures. 

• Train new staff on routines and proper cleaning procedures to meet standards.

• Responsible for keeping inventory of supplies and communicating supply needs to the office. 

• Knowledgeable about safe and proper cleaning practices and chemical usage, in accordance with OSHA guidelines.

Qualifications 

• At least 3 years of experience in housekeeping, residential, commercial, or industrial cleaning required. Candidate must also have previous experience in a supervisory role. The preferred candidate will have supervisory experience in a previous cleaning or janitorial role. 

• High school diploma or GED required; an associate’s degree or higher is a plus.

• Ability to effectively communicate between multiple points of contact, including the client, the office, and employees. 

• Exceptional customer service skills to serve our clients and employees effectively.

• Willingness to learn about our clients to meet their needs appropriately.

• Must be highly motivated, organized, and detail-oriented.

• Must be willing to travel to client buildings in Buncombe County and within the WNC region. This position will be travelling 50% of the time.   

Physical Requirements: 

• Endure various physical movements throughout the work area; must be able to kneel, stoop, bend, crouch, and reach overhead and below.  

• Able to lift, push, pull and carry up to 50 pounds frequently. 

• Ability to stand/walk for extended periods of time throughout shift 

• Ability to climb stairs is required 

• Manual dexterity with the ability to operate small commercial cleaning equipment 

What We Offer 

• Weekly, competitive pay based on experience

• 401k plans 

• Medical Benefits 

• Dental Benefits  

• Vision Benefits  

• Accident Insurance 

• Short-Term Disability

• Employer-Sponsored Long-Term Disability 

Quality Janitorial Group and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.